Returns & Exchanges
At Edward Martin, we stand behind the craftsmanship of our home collections. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Item
Carefully repackage your items in their original Edward Martin packaging, ensuring all hardware, assembly instructions, and protective materials are included.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package, covering any previous shipping marks.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your receipt; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.